Privacy Policy for Gurjar Hospital, Khandwa
*Last Updated: August 2026*

This privacy notice explains how Gurjar Hospital collects, uses, and safeguards patient communication data provided on this informational website (clinic.chetanjaiswal.in) in strict compliance with the Digital Personal Data Protection (DPDP) Act of India and the Information Technology (IT) Act.

 1. Minimal Data Collection

We only collect basic communication data that you voluntarily fill out in our inquiry form to request assistance. This includes:
* Full Name
* Contact Number 
* Your Message/Query

*Important Notice:*  We DO NOT collect, request, process, or store any sensitive health histories, medical prescriptions, patient reports, or financial/payment data on this website.

2. Purpose of Processing

Your contact details are processed strictly for administrative and communication purposes by the authorized hospital staff to:
* Answer your medical inquiries.
* Confirm, schedule, or reschedule doctor appointments.
* Provide quick clinical updates via Phone or WhatsApp.
We do not sell, rent, or share your personal data with third-party marketing or advertising companies.

3. Data Storage & Zero Database Retention

To ensure maximum user data privacy, this website DOES NOT store any of your submitted information inside the website’s hosting database. All form entries are transmitted securely using SSL (HTTPS) encryption and are sent directly to our secure, encrypted official hospital email inbox managed via strict authorized access controls.

4. Data Subject Rights (Export & Deletion via Email)

Under the DPDP Act, you hold complete ownership of your digital data. If you wish to manage the communication logs sent by you, you have the right to:
*Request Data Export:*  You can request a copy of the email logs we hold regarding your queries.
*Request Data Erase/Deletion:*  You can request us to permanently delete your email logs, name, and phone number from our email inbox records.

To exercise these rights, please email the hospital administration desk or visit our hospital premises. We will process your deletion or export request within a reasonable regulatory timeframe.